Not activating in browser windows

Discussion, questions and support.
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Sander
Posts: 4
Joined: Jun 20th, ’19, 10:01
Location: Netherlands

Post by Sander » Jun 20th, ’19, 10:04

When trying to trigger automatic text replacement (e.g. a string that is to be replaced by a greeting) in Chrome or Firefox, more often than not FastKeys is not being activated.

Only when I first open FastKeys' preferences, click OK and then go to my browser window, FastKeys comes in to action.
How can this be resolved? I use 'type=Send' and the option 'trigger immediately'.
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Marko
Posts: 1051
Joined: Mar 2nd, ’13, 21:02

Post by Marko » Jun 20th, ’19, 14:39

Do you use a rtf or non-formatted text? On which webpage do you experience this?
Sander
Posts: 4
Joined: Jun 20th, ’19, 10:01
Location: Netherlands

Post by Sander » Jun 21st, ’19, 06:41

I use plaintext. I have this e.g. on gmail.com in a compose window.
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Marko
Posts: 1051
Joined: Mar 2nd, ’13, 21:02

Post by Marko » Jun 21st, ’19, 07:51

Could it be that FastKeys is disabled by some conflicting application?
Could you try to introduce a small Key delay in Preferences/Text Expander/Advanced? Any difference?
Sander
Posts: 4
Joined: Jun 20th, ’19, 10:01
Location: Netherlands

Post by Sander » Jul 1st, ’19, 11:12

A key delay does not help. FastKeys doesn't come into action in Chrome and Firefox. It works in e.g. Outlook but not in text areas (also not on this forum).
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Marko
Posts: 1051
Joined: Mar 2nd, ’13, 21:02

Post by Marko » Jul 1st, ’19, 12:12

I tested on few computers and it works well. I created a new item with Trigger Immediately option, saved and then run FastKeys again - it triggers on this forum the first time.

Could you check your Preferences/Text Expander settings (Only active in/Not active in)? You may resetting the Preferences to defaults.

You can also send us your settings.fdb and settings.ini files and we will see if this is caused by some of the settings.
Sander
Posts: 4
Joined: Jun 20th, ’19, 10:01
Location: Netherlands

Post by Sander » Jul 1st, ’19, 13:00

I sent the files to Support now.
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