FastKeys just stops working

Suggestions, feature requests and bug reports.
price9999
Posts: 2
Joined: Mar 5th, ’24, 14:50

Post by price9999 » Mar 5th, ’24, 14:57

I'm having the same problem. Several times a day (without any obvious cause) Fastkeys will crash and I have to use Task Manager to reset it.
Is there any way to determine which program is interfering? I've tried selectively closing things without success.
Many thanks
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Marko
Posts: 1809
Joined: Mar 2nd, ’13, 21:02

Post by Marko » Mar 5th, ’24, 19:54

Do you get any error message? Have you checked if you are running programs mentioned in above posts?

Do you use any custom AutoHotkey scripts or loops? If FastKeys freezes (you cannot close it down) please contact our support mail.
price9999
Posts: 2
Joined: Mar 5th, ’24, 14:50

Post by price9999 » Mar 22nd, ’24, 11:22

Thanks Marko
It was a script! Found by turning on/off in order. All sorted.
blortch1
Posts: 12
Joined: Oct 15th, ’13, 06:52

Post by blortch1 » Apr 15th, ’24, 03:50

My problem is similar. I use FastKeys multiple times daily for my work. The last time I opened it up, all phrase files were gone. It was if it were a new download. I have copies of my phrase files and so can reupload them but I'd prefer not to do that again.

I see that a backup file is made but I don't see how to use it. Please clarify this for me.

Thank you,

Mike Salkin
Mikaelo
Posts: 15
Joined: May 11th, ’23, 07:13

Post by Mikaelo » Aug 27th, ’24, 09:21

I have the same problem. Many times daily, I have to reload / restart FastKeys, because it stop works.
Mikaelo
Posts: 15
Joined: May 11th, ’23, 07:13

Post by Mikaelo » Aug 27th, ’24, 11:39

Mikaelo wrote: Aug 27th, ’24, 09:21 I have the same problem. Many times daily, I have to reload / restart FastKeys, because it stop works.
Is it possible to set debug mode and save LOG file for next debugging?
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roze
Posts: 22
Joined: Jul 16th, ’24, 20:27

Post by roze » Oct 1st, ’24, 18:44

Maybe it would be enough to schedule a restart of FastKeys in Task Scheduler?
Is there any way to stop FastKeys from running in BAT batch?
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Marko
Posts: 1809
Joined: Mar 2nd, ’13, 21:02

Post by Marko » Oct 1st, ’24, 18:55

As explained this means that another program on your computer takes the control over the "keyboard hook", preventing FastKeys to use it. Known programs include Microsoft Powertoys, VDOS, Microsoft Intellitype, clipboard, keyboard or typing managers etc. Check also antivirus or other security software - look for the features called "keyboard logger protection" or "keyboard hook detection".

Simply restarting FastKeys should work, you can set the Reload shortcut for it. We may introduce an "Auto reload" feature in one of the next releases.
Mikaelo
Posts: 15
Joined: May 11th, ’23, 07:13

Post by Mikaelo » Oct 2nd, ’24, 05:00

Marko wrote: Oct 1st, ’24, 18:55 We may introduce an "Auto reload" feature in one of the next releases.
Thnx, I will be very very very useful.
Please do it ...
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roze
Posts: 22
Joined: Jul 16th, ’24, 20:27

Post by roze » Oct 2nd, ’24, 07:26

I also vote for this improvement :idea:
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