4.0 WON'T OPEN

Discussion, questions and support.
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blortch1
Posts: 11
Joined: Oct 15th, ’13, 06:52

Post by blortch1 » May 22nd, ’17, 17:09

I downloaded new version to replace 3.18 but it won't open when start menu icon or .exe in program files is clicked. There's no icon in the notification area either. Please advise.

Chrome
Windows 10
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Marko
Posts: 1719
Joined: Mar 2nd, ’13, 21:02

Post by Marko » May 22nd, ’17, 19:29

Could you try to re-install and restart the computer? If this doesn't help then the aplication must be blocked by another software - please check.
blortch1
Posts: 11
Joined: Oct 15th, ’13, 06:52

Post by blortch1 » May 22nd, ’17, 19:34

Marko, I edited my post (but don't see the edit). Bitdefender had flagged the upload as dangerous. Temporarily disabling Bitfender allowed me to download the new version. Thanks for getting back to me. You're always the best at being so prompt.
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Marko
Posts: 1719
Joined: Mar 2nd, ’13, 21:02

Post by Marko » May 22nd, ’17, 20:04

Thanks, will be reported as false positive.
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