Expansion not working half of the time

Discussion, questions and support.
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Florian
Posts: 4
Joined: Sep 9th, ’20, 07:21

Post by Florian » Jan 11th, ’21, 12:13

This is odd. Just recently bought the license. Using 4.30 portable.
When I try to expand in Whatsapp for Windows and in "Your Smartphone" half of the time the expansion does not do anything.
meaning I put in the string say: "pa1#" and it does not output anything

This is very frustrating! How can I fix this?
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Marko
Posts: 1301
Joined: Mar 2nd, ’13, 21:02

Post by Marko » Jan 11th, ’21, 13:49

Does the same string expands in Notepad?
If yes, try setting a Key Delay to 80-100ms in Preferences/Text Expander/Advanced.
Florian
Posts: 4
Joined: Sep 9th, ’20, 07:21

Post by Florian » Jan 20th, ’21, 08:32

I think I nailed it down to one thing: if I have the %clipboard% variable in it the expansion fails almost all the time. I tossed the clipboard variable out and now it works WAY better.
Now I do get a hick up here and now where pa2# would not expand at all. It would just do nothing. I would type in pa2# and the text would remain like this.

Is there anything I can do against this?
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Marko
Posts: 1301
Joined: Mar 2nd, ’13, 21:02

Post by Marko » Jan 20th, ’21, 09:58

I suggest you contact us on our support mail where we could examine your exact settings and advise. Thanks.
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